Terms & Conditions
The George Brewery & Distillery
Last updated: September 04, 2025
These Terms and Conditions govern the use of this website and the purchase of products from The George Brewery & Distillery (“the Company”, “we”, “us”, or “our”).
By accessing this website or placing an order, You agree to be bound by these Terms and Conditions. If You do not agree, You must not use this website or purchase products through it.
1. Company Information
Business Name: The George Brewery & Distillery
Physical Address: 6 Ivory Street, Tamsui Industria, George, South Africa
Website: https://thegeorgebrewery.co.za
Email: info@thegeorgebrewery.co.za
2. Legal Compliance
These Terms and Conditions are governed by and interpreted in accordance with the laws of the Republic of South Africa, including but not limited to:
- The Consumer Protection Act, 68 of 2008 (CPA)
- The Electronic Communications and Transactions Act, 25 of 2002 (ECTA)
- The Protection of Personal Information Act, 4 of 2013 (POPIA)
3. Age Restriction (Alcohol Sales)
Our products include alcoholic beverages.
By using this website and placing an order, You confirm that:
- You are 18 years of age or older
- You are legally permitted to purchase alcohol in South Africa
We reserve the right to cancel any order if we reasonably believe this requirement has not been met.
4. Products and Availability
All products are subject to availability.
As a craft brewery:
- Production is batch-based
- Certain beers may become temporarily unavailable
We reserve the right to:
- Limit quantities
- Withdraw products without notice
- Substitute packaging where necessary without affecting product quality
5. Pricing and VAT
All prices displayed on this website:
- Are in South African Rand (ZAR)
- Include VAT at the prevailing rate (currently 15%), unless otherwise stated
Prices may change without notice but will not affect orders already confirmed.
6. Orders and Payment
Orders are only confirmed once:
- Payment has been successfully processed
- You receive an order confirmation email
We reserve the right to:
- Refuse or cancel any order for legitimate reasons
- Refund payments where an order cannot be fulfilled
7. Delivery and Courier Services
7.1 Delivery Method
Orders are delivered via third-party courier services.
Delivery times are estimates only and not guaranteed.
7.2 Risk and Ownership
Ownership of the goods passes to You once payment is received.
Risk passes to You upon delivery to the address provided at checkout.
7.3 Courier Delays
We are not responsible for delays caused by:
- Courier operational issues
- Weather conditions
- Acts of God
- Strikes or public unrest
- Incorrect delivery information supplied by the customer
7.4 Damaged or Missing Goods (IMPORTANT)
If goods are damaged, missing, or crushed during transit:
- You must notify us within 48 hours of delivery
- Photographic evidence of damage must be provided
- Original packaging must be retained
We will assist with:
- Courier claims
- Replacement or refund where reasonably possible
However:
The George Brewery & Distillery shall not be held liable for damage caused by third-party couriers beyond our reasonable control.
Each claim will be assessed on a case-by-case basis.
8. Returns and Refunds
Due to the nature of alcoholic beverages:
- All sales are final
- Refunds or replacements are only offered for:
- Faulty products
- Damaged products (subject to Section 7)
Proof of purchase is required.
9. Consumer Rights
Nothing in these Terms limits Your rights under the Consumer Protection Act.
Where applicable, statutory consumer rights will apply.
10. Use of the Website
You agree not to:
- Use the website for unlawful purposes
- Attempt to breach site security
- Interfere with site functionality
- Copy or misuse content without permission
We reserve the right to restrict or terminate access for misuse.
11. Intellectual Property
All content on this website, including:
- Logos
- Text
- Images
- Branding
is the intellectual property of The George Brewery & Distillery and may not be used without written permission.
12. Limitation of Liability
To the maximum extent permitted by law:
The Company shall not be liable for:
- Indirect or consequential loss
- Loss of profits
- Delays or delivery failures beyond our control
- Third-party service failures
13. Privacy
Your personal information is handled in accordance with our Privacy Policy, which complies with POPIA.
By using this website, You consent to such processing.
14. Amendments
We may update these Terms and Conditions from time to time.
Changes will take effect once published on this page.
15. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of South Africa.
Any disputes shall be subject to the jurisdiction of South African courts.
16. Contact Us
If You have any questions about these Terms and Conditions, please contact:
Email: info@thegeorgebrewery.co.za